Source: https://tendernation.io/opportunities/01a13ba0-feba-72c5-8a6b-aabce5f063cc/lbwf-neighbourhood-environment-it-system-replacement-ccs-rm6259

closed GB restricted procedure Suitable for SMEs

# LBWF Neighbourhood & Environment IT System Replacement (CCS RM6259)

[London Borough of Waltham Forest](https://tendernation.io/buyers/london-borough-of-waltham-forest)

Estimated value

Not stated

Published

29 Aug 2023

Deadline

Closed

12 Oct 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This procurement is seeking to replace the existing 'Community Protection & Regulatory Service Software'. This software is currently utilised by the Neighbourhoods and Regulatory Services departments within the Neighbourhoods and Environment directorate. The purpose of the transformation is to procure a modern user-friendly and intuitive solution that will enhance user experience for clients, residents, and staff by providing real-time case and request status updates, efficient management through workflows and automation where possible, and improved integration with other systems. The programme will also involve launching a customer self-service portal. We have taken a user-centric approach and have worked closely with colleagues across the council to ensure the new solution meets the user needs and will be fit for purpose.

The Procurement is being run under the further competition procedure of the Framework Agreement for CCS RM6259 Vertical Application Solutions, which is a formal bidding procedure, under which the contract is advertised, and all eligible organisations/consortium can bid. The ITT provides further details of the proposal and process for submitting Bids.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/2c569d77-76b4-4e76-851c-4823bd358d6c)

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[Buyer profile London Borough of Waltham Forest: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-waltham-forest) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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