Source: https://tendernation.io/opportunities/01a13ba0-4f43-7084-ac84-07d5fc6586a0/prj-1252-lewisham-high-intensity-user-service

closed GB open procedure Suitable for SMEs

# PRJ 1252 Lewisham High Intensity User Service

[NHS South East London Integrated Care Board](https://tendernation.io/buyers/nhs-south-east-london-integrated-care-board)

Estimated value

£850,000

Published

7 Aug 2023

Deadline

Closed

18 Sept 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

NHS SEL ICB wish to commission a HIU service to work with people to understand any

underlying social or emotional reasons for increased health care contacts and to

provide emotional/psychosocial support as opposed to a clinical or medical model

with an aim to improve patients health and social well being whilst reducing demand

on urgent and emergency care services.

Service Aims include:

Effectively manage, co-ordinate and signpost frequent attenders at A&E to

local health, social and voluntary services to help support their identified

needs.

â&#128;¢ Reduce frequent attenders' activity on A&E department and calls made to

London Ambulance Service (LAS).

â&#128;¢ To explore the underlying reason for frequent attendances to A&E,

appropriately signpost and make referrals to health and well-being

agencies in primary care and the community that can support individual

needs.

â&#128;¢ To engage/reengage people with local community services.

â&#128;¢ Effectively manage and co-ordinate the chaotic and demanding nature of

the patient group through the use of multi-agency support and the

voluntary sector

â&#128;¢ To provide support to identified patients linking to end of life pathways

The estimated total contract value is Â£850,000.00. The Contract will be for 3 years with the possibility of an extension for a further 2 years at the discretion of the ICB. The service is expected to commence in April 2024.

Please refer to the service specification document for further information on the service.

Interested organisation must express an interest via Pro-contract e-tendering portal. Bidders needs to register on Pro-contract if they are not registered already. This can be done by clicking the link below.

[procontract.due-north.com/Register](https://procontract.due-north.com/Register)

Once registered, you can express an interest in this project and submit your bid via the e-tendering portal by clicking the following link to this specific project:

[procontract.due-north.com/Advert](https://procontract.due-north.com/Advert?advertId=e1004adf-7430-ee11-8124-005056b64545)

Please note that bids submitted by any other means will not be considered.

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/a232cd9f-3fcf-48af-8cd3-19080fcde86a)

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[Buyer profile NHS South East London Integrated Care Board: past awards and live tenders](https://tendernation.io/buyers/nhs-south-east-london-integrated-care-board) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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