Source: https://tendernation.io/opportunities/01a13b9d-614f-70a3-9119-a6e8ceee1c09/ncc830b-best-transformation-delivery-partner

awarded GB restricted procedure

# NCC830B BEST Transformation Delivery Partner

[Northumberland County Council](https://tendernation.io/buyers/northumberland-county-council)

Estimated value

£3,000,000

Published

2 Nov 2023

Deadline

Closed

17 Jul 2023

## About this tender

Northumberland County Council (the Council) is experiencing increasing pressure and

challenge going forward in terms of a changed demand and expectations following Covid and

the ever-increasing financial pressures and predicted funding gaps. The Council is preparing

to procure a Delivery Partner that will support the Council’s three year transformation

journey (BEST) to make the Council more modern, efficient, and fit for purpose whilst

delivering sustainable financial savings.

BEST is not about cutting services, but about transforming the way services are delivered

and how the Council operates to achieve the best outcomes for our customers, staff and

residents. In summary, the key aims are:

### Improved customer experience

### Enhanced experience for staff

Improved efficiency and effectiveness following a Best Value approach

## CPV classification

Business and management consultancy and related services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-03c34c-2023-11-02T14:24:59Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-03c34c-2023-11-02T14:24:59Z)

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