Source: https://tendernation.io/opportunities/01a13b9c-cd19-72cf-8596-6bb3c9c7f7f7/iwm2223de3127-iwm-service-design-framework-agreement

awarded GB open procedure

# IWM/2223/DE/3127: IWM Service Design Framework Agreement

[Imperial War Museum](https://tendernation.io/buyers/imperial-war-museum)

Pays 88% within 30 days

Estimated value

£130,000

Published

14 Nov 2023

Deadline

Closed

5 May 2023

## Who can bid

- Split into 2 lots

    You can usually bid for just the lots you can deliver.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

IWM (Imperial War Museums) is seeking to gain a better understanding of its digital services from a user’s perspective, gaining a more holistic view of the services we provide, and identifying what we can do better in the future. We hope to appoint a maximum of two Service Design agencies that have experience of helping organisations to transform and grow in this area to help us improve our services.

## CPV classification

Software programming and consultancy services Business and management consultancy and related services Business and management consultancy services Training software development services Training services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-03bc66-2023-11-14T12:05:12Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-03bc66-2023-11-14T12:05:12Z)

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