Source: https://tendernation.io/opportunities/01a13b9b-f63e-7298-a6d0-9a2b0945a7c2/qeop-e20-stadium-customer-helpline-services

closed GB open procedure Suitable for SMEs

# QEOP & E20 Stadium Customer Helpline Services

[London Legacy Development Corporation](https://tendernation.io/buyers/london-legacy-development-corporation)

Estimated value

£350,000

Published

24 Feb 2023

Deadline

Closed

11 Apr 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park ('QEOP') to be industry leading and benchmarked favourably against high performance estates, venues, and open spaces.

LS185 have proposed that the new helpline contact should also provide the service for Stadium venue enquires which are currently dealt with by the LS185 reception desk at entrance B.

The objective is to procure a best-in-class helpline service provider that who will provide a customer service freephone hotline and email response service over a three-year period with the option to extend for a further two years at LLDC's sole discretion.

## CPV classification

Customer services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/062dbb15-030c-419f-a578-3b7838e5dd14)

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