Source: https://tendernation.io/opportunities/01a13b9b-e034-718a-a160-f9299a06c723/cpu-5990-customer-relationship-management-and-billing-system-for-nottingham-city

closed GB open procedure Suitable for SMEs

# CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

[Nottingham City Council](https://tendernation.io/buyers/nottingham-city-council)

Pays 59% within 30 days

Estimated value

£3,200,000

Published

23 Feb 2023

Deadline

Closed

31 Mar 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Nottingham City Council is seeking tenders from sufficiently experienced and qualified contractors to establish a services contract to provide Customer Relationship Management and Billing Software System.

Nottingham City Council Environment and Sustainability Division provide billing services to our domestic customers on Enviroenergy's District Heating Network who exclusively use the networks hot water for their home's hot water and heating needs and not a conventional gas boiler. Due to this they have a distinctive heat meter which communicates flow and temperature readings to calculate kWh energy usage. NCC also provides billing services to a number of external clients who have their own communal heating programmes with similar heat meters.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/feac91ec-862d-4655-900d-00aefc3079a1)

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