Source: https://tendernation.io/opportunities/01a13b9b-7471-7322-bf5b-cb42b27f51c2/teams-contact-centre-software-solution awarded GB open procedure Suitable for SMEs # Teams Contact Centre software solution [Cantium Business Solutions Ltd](https://tendernation.io/buyers/cantium-business-solutions-ltd) Open field Estimated value £1 to £100,000,000 Published 9 Feb 2023 Deadline Closed 13 Mar 2023 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Cantium Business Solutions (Cantium) is a Local Authority Trading Company (LATCo), whose ultimate parent company is Kent County Council (KCC). Cantium provides ICT Managed Services to its customers across the UK within the Education, Local Authority, Health, and the Private sector. As a LATCo, we are proud of our Public Sector heritage, which has given us a foundation in business delivery and infrastructure insight. This uniquely enables us to drive innovation and progressive practices to deliver the best value for our clients. Cantium is looking for a Teams Contact Centre Software Solution for use primarily by ourselves but with the option to resell to our customers. Any contractual offer made will be against a zero-value agreement as any sales will be based on best value for ourselves and for our customers. This Agreement is for a 36 months term based on an initial fixed 12 month period, after which a 3 months break clause may be applied to the balance of the term by the buyer. The contract will expire in its entirety after the 36 months unless the break clause is applied earlier, or it is extended. The buyer has the right to request up to two x 12-month extensions to this contract, providing the supplier with a minimum notice of 30 days prior to the contract end date. Therefore, the maximum possible contract length will be 60 months. Further background and technical information can be found within the Invitation to Tender (ITT) documentation. Expressions of interest will only be accepted via the Kent Business Portal. In order to submit your interest in this opportunity please select the 'Login and Express an Interest' button. Please note that to successfully submit your interest you will first need to register for a Supplier account. Please direct all questions and communication through the Kent Business Portal via the Message facility. Communication will not be accepted via any other vehicle. Read full description ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/33927cf8-046a-4129-92c4-7dc657a31ee8) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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