Source: https://tendernation.io/opportunities/01a13b99-59ac-70c5-b04c-ab8535dd9edd/gloucestershire-mental-wellbeing-helpline closed GB open procedure Suitable for SMEs # Gloucestershire Mental Wellbeing Helpline [Gloucestershire County Council](https://tendernation.io/buyers/gloucestershire-county-council) Estimated value Not stated Published 11 Oct 2022 Deadline Closed 22 Nov 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Gloucestershire County Council wishes commission a new remote open access service providing integrated support for adults experiencing mild-moderate mental health issues such as anxiety, low-mood, depression, and support for self-harm. This new Service will be accessible to all adults (i.e., those aged 18 year and above) resident in Gloucestershire and/or registered with a Gloucestershire GP, with no need for a referral, and will be accessed through a variety of methods (however telephone and web chat and/or text will be a minimum service requirement). Service Users will be able to remain anonymous if they wish. The core service model will include provision of: Non-judgemental, person-centred support via an open access remote helpline (telephone and web chat and/or text), providing emotional, listening, and practical support by trained advisers on a 'drop in' basis for the Target Audience (section 3 of this document), to help manage their presenting issues. For individuals presenting with actual self-harm or self-harm ideation this will include mechanisms to reduce harm such as wound care and alternative, less harmful ways of managing feelings, recognising triggers etc. Signposting to other sources of support where appropriate (local and national), based on the needs of the Service User. Access to a wide variety of online self-care tools and resources, including signposting to hard copies where online options are not accessible. The new Service must work alongside and (where appropriate) signpost into Gloucestershire's existing mental health services; and other sources of community-based support to ensure integrated care pathways. The Service will have its own unique brand identity (i.e., name, logo, and website) and the Provider must develop promotional and signposting materials, and engage with key partners, stakeholders, and community groups to establish partnerships and help raise awareness of the Service. Read full description ## CPV classification Health services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/9c5857e5-5710-47e8-84fc-ae01bbc44097) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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