Source: https://tendernation.io/opportunities/01a13b99-1c81-7288-b918-a99cc0494eff/refugee-resettlement-services-framework-2022-2028

awarded GB open procedure Suitable for SMEs

# Refugee Resettlement Services Framework 2022 - 2028

[Liverpool City Council](https://tendernation.io/buyers/liverpool-city-council)

Estimated value

£10,000,000 to £14,310,000

Published

22 Sept 2022

Deadline

Closed

24 Oct 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Liverpool City Council are seeking a single provider to deliver an overarching Refugee Resettlement Support Service for refugees in Liverpool as part of official schemes run by central government departments Home Office and Department for Levelling Up Housing and Communities

### UKRS United Kingdom Resettlement Scheme

ARAP former employees of the British government in Afghanistan on the Afghan Relocation and Assistance Programme

ACRS Afghan Citizen Resettlement Scheme vulnerable and at risk people who were evacuated and in need of protection and the people still in Afghanistan in need of protection.

Afghan Bridging Hotel: on-site wraparound and move on support

Ukraine including Homes for Ukraine, Family Reunion and those with irregular immigration status

Any other eligible UK government resettlement programme as appropriate, as a consequence of global events and humanitarian crises. A single supplier framework will be established in accordance with the requirements outlined within the service specification. Please note that this Contract is reliant upon grant funding being made available to the Authority on an annual basis by central government. There will be a mobilisation period of four weeks where by the provider will be expected to establish the service in preparation of service delivery. These costs will be incurred by the provider. There will be a 12 week transition period of current clients.

The provider will need to be able to demonstrate local knowledge and experience of working with vulnerable people and people seeking sanctuary.

The Authority would be open to a collaborative approach which draws on the knowledge and experience of organisations already delivering services within the asylum and refugee sector.

The successful Provider will also need to ensure a sustainable and robust business model to deliver the service to a high standard.

1.1.1. The new service will take the form of:-

- Refugee Resettlement Casework Support: Arrivals planning for new refugees; Meet and greet at airport or accommodation; Intensive orientation support: GP health and school registration, Welfare benefit applications, bank accounts; ongoing resettlement support, housing support.
- Wraparound Service at hotel or temporary accommodation Mon to Fri on-site support presence at the hotel, Facilitate access to health services and education, Support applying for Universal Credit and bank account, Coordination of partners delivering services on site; support with how to access move-on accommodation.

The contract length is for 4 years giving the Authority the option to extend a further 2 years subject to performance. There will be no new arrivals referrals in year 4, the final year of the contract, the provider will support the refugees who arrived during the previous year, year 3. The Authority will review the option to extend a further 2 years, during year 3. If an extension is granted new arrivals/referrals will continue in Years 4 and 5.

Additional information:

Tender documents and instructions are available from [the-chest.org.uk](https://www.the-chest.org.uk/) Reference DN626780

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4b3e3925-ae0b-442d-862a-bea0ef11ef34)

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