Source: https://tendernation.io/opportunities/01a13b99-158a-70a3-9045-4877cbb4b3b1/smart-ticketing-system-for-the-mersey-ferries

awarded GB open procedure Suitable for SMEs

# Smart Ticketing System for the Mersey Ferries

[Merseytravel](https://tendernation.io/buyers/merseytravel)

Estimated value

£490,000

Published

20 Sept 2022

Deadline

Closed

20 Oct 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries.

We are looking to appoint a provider for 3 years with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years.

The new booking platform is at the heart of the requirement. It requires a central back office EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via

a). the Mersey Ferries website;

b). through the systems POS at Sales Desks such as at Ferry Terminals;

c). through LCRCA call centres and office locations;

d). through Self Service Kiosks at core locations;

e). through OTA's and Channel Managers; and

f). via local Partner sales portals.

Additional information:

The tender documents are available on The Chest ([the-chest.org.uk](https://www.the-chest.org.uk)) under reference DN620706. The tender process will take place online via the same portal.

We are looking to appoint a provider for 3 years (36 months) with the option to extend on a 24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum duration of the contract including extensions would be 84 months.

## CPV classification

Office and computing machinery, equipment and supplies except furniture and software packages

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ef554858-ba28-49e2-8d85-b1f8557b114d)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Merseytravel: past awards and live tenders](https://tendernation.io/buyers/merseytravel) [Sector More Office & computing equipment tenders](https://tendernation.io/sectors/office-computing-equipment)

## More tenders like this

[Luncheon vouchers – Fourniture et gestion de titres de paiement et de dispositifs d'avantages au profit des bénéficiaires de la CANUT · CANUT · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-0a0c-723a-aed7-24a67f127ff0/france-luncheon-vouchers-fourniture-et-gestion-de-titres-de-paiement-et-de-d) [Super computer – Real-time Power System Simulation Platform · Rise Research Institutes of Sweden AB · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-07fa-73d3-a4d2-21a45e769ff0/sweden-super-computer-real-time-power-system-simulation-platform) [Printers and plotters – Printrar 2026 ny · Enköpings Kommun · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8907-722b-a402-4b2750ac4f91/sweden-printers-and-plotters-printrar-2026-ny) [Computer storage units – Disky do diskového pole · Nemocnice Pelhřimov, příspěvková organizace · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7571-7300-8cf6-27681261cd4a/czechia-computer-storage-units-disky-do-diskoveho-pole) [Toner for laser printers/fax machines – Sukcesywna dostawa materiałów eksploatacyjnych do drukarek, kopiarek, urządzeń wielofunkcyjnych w 2027 r. · Miasto Łódź - Urząd Miasta Łodzi · 24 days left · 12 Nov 2026](https://tendernation.io/opportunities/01a15183-b8e1-71fa-a216-170bec31d1ee/poland-toner-for-laser-printersfax-machines-sukcesywna-dostawa-materialow-e) [Redundant Array of Independent Disk (RAID) – Dostawa macierzy · Naukowa i Akademicka Sieć Komputerowa - Państwowy Instytut Badawczy · 7 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-1136-738d-b40c-651e24bbd4a1/poland-redundant-array-of-independent-disk-raid-dostawa-macierzy)
