Source: https://tendernation.io/opportunities/01a13b98-620f-7151-802b-3bad42c8598c/services-framework-high-court-enforcement-and-bailiff-services

awarded GB open procedure

# Services-Framework-High Court Enforcement and Bailiff Services

[United Utilities Water Limited](https://tendernation.io/buyers/united-utilities-water-limited)

Estimated value

£2,400,000

Published

18 Dec 2023

Deadline

Closed

4 Mar 2023

## Who can bid

- Sets up a framework

    Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

United Utilities Water Limited (UUW) are looking to award agreements to 2 High Court Enforcement suppliers to deliver high performing recoveries management. Suppliers will be expected to fully utilise the powers of recovery granted under the 2007 Courts and Tribunals Act to maximise the level of collections for UUW to recover outstanding charges from a segment of its household customer base, whilst at the same time ensuring that UUW’s CMEx performance is not adversely affected. The scope of the delivery of this service will include but is not limited to the following areas;

- Collections
- Compliance
- Vulnerability training and awareness
- System integration
- Reporting
- Complaints handling
- Invoicing and payment processing
- Customer payment method and self-service options
- Data and segmentation
- Continual innovation

## CPV classification

Collection agency services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-0333d0-2023-12-18T12:20:17Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0333d0-2023-12-18T12:20:17Z)

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[Buyer profile United Utilities Water Limited: past awards and live tenders](https://tendernation.io/buyers/united-utilities-water-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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