Source: https://tendernation.io/opportunities/01a13b93-a75a-73ff-bbcc-e6fd820b0640/microsoft-dynamics-implementation-partner closedGBopen procedureSuitable for SMEs # Microsoft Dynamics Implementation Partner [Trafford Council](https://tendernation.io/buyers/trafford-council) Estimated value £1,150,000 Published 28 Jul 2022 Deadline Closed 30 Aug 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council • To provide advice and guidance on future support models • To set up the Dynamics 365 environment • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion • To provide expertise in the implementation approach and phasing of the project If you are interested in this opportunity then please register your interest via The Chest in order to access the tender documents ## CPV classification Software package and information systems Source Contracts Finder (UK) · Notice 194bb43a-ca0a-44aa-bdbe-683d98c71646 [View official notice ](https://www.contractsfinder.service.gov.uk/notice/194bb43a-ca0a-44aa-bdbe-683d98c71646) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileTrafford Council: past awards and live tenders](https://tendernation.io/buyers/trafford-council)[SectorMore Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Finance Management System Gloucester City Homes 5 days left 19 Oct 2026](https://tendernation.io/opportunities/01a13b92-47e3-7117-aafd-71db1796d6ba/finance-management-system)[Theatre Event Management Software Surrey Heath Borough Council 28 days left 11 Nov 2026](https://tendernation.io/opportunities/01a13b92-5ea5-70cd-a830-dd568cf31a50/theatre-event-management-software)[Archive Activity Management System British Film Institute 26 days left 9 Nov 2026](https://tendernation.io/opportunities/01a13b92-6a9c-705a-bf90-467b32d3c294/archive-activity-management-system)[Hopwood Hall College - Provision of HR & Payroll System Hopwood Hall College 16 days left 30 Oct 2026](https://tendernation.io/opportunities/01a13b92-9b9a-704f-8bc3-e9dee54217f2/hopwood-hall-college-provision-of-hr-payroll-system)[E Portfolio System (Provision of) City of Sunderland College 23 days left 6 Nov 2026](https://tendernation.io/opportunities/01a13b92-a956-7186-ac78-edf6d4d5616c/e-portfolio-system-provision-of)[Smoking Cessation Case Management System (CMS) North East Lincolnshire Borough Council 27 days left 10 Nov 2026](https://tendernation.io/opportunities/01a13b92-b745-7022-9a12-3f99f549c501/smoking-cessation-case-management-system-cms)