Source: https://tendernation.io/opportunities/01a13b93-44d3-7322-a9b7-79e30aa20d79/assistive-technological-solution [Skip to main content](#main-content) closedGBopen procedure # Assistive Technological Solution [Hartlepool Borough Council](https://tendernation.io/buyers/hartlepool-borough-council) Estimated value Not stated Published 12 Jul 2022 Deadline Rolling deadline ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The Council is seeking submissions from suitably skilled and experienced organisations to work in partnership to design and build a service to provide assistive technological solutions to support people to maintain their independence in the community and contribute to the prevention of admissions to hospital and into long term residential and nursing care. ### The service must  provide an immediate personal response service - 24hours a day, 7 days a week including bank holidays  be accredited with the Telecare Service Association (TSA) and respond to all calls in adherence with guidelines set by the TSA.  triage referrals which require a visit from HBC Direct Care & Support  ensure timely installation of reliable equipment following receipt of referral  provide prompt diagnosis of faulty equipment and either replace or repair within 24 hours.  ensure the system, and all ancillary equipment such as pendants and sensors are tested initially on installation and again at review  monitor utilisation  identify trends for service development and be responsive to changing landscape in technological solutions  identify solutions for individual recipients  complete full migration within 12 months of commencement of the contract The initial contract term is 6 years with options to extend for a further 4 years subject to satisfactory performance and continued demand for the service. The full requirements associated with the provision of the service will be given within the tender documents. Read full description ## CPV classification Health and social work services Source Find a Tender (UK) · Notice ocds-h6vhtk-0350f5-2022-07-12T11:35:02+01:00 [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-0350f5-2022-07-12T11:35:02+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileHartlepool Borough Council: past awards and live tenders](https://tendernation.io/buyers/hartlepool-borough-council)[SectorMore Health and social work tenders](https://tendernation.io/sectors/health-social-work) ## More tenders like this [RRE-01284 - For the provision of a Digitally Enabled Children & Young People’s Mental Health Service (South Staffordshire) Midlands Partnership Foundation Trust 17 days left 3 Nov 2026](https://tendernation.io/opportunities/01a146ba-bdbb-723e-91d9-73c07d7467ba/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m)[Children & Young People's Homecare & Sitting Service (Short Breaks Specialist) Lot 1; and Children and Young People's Outreach Support Service (Short Breaks Specialist) Lot 2 The Borough Council of Calderdale 12 days left 29 Oct 2026](https://tendernation.io/opportunities/01a14872-4a25-72ad-a37f-1a3be4bb5b48/children-young-peoples-homecare-sitting-service-short-breaks-specialist-l)[AMCV 342 - The Provision of a Supported Living Service in the Battlefield area of Shrewsbury Shropshire Council 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14571-3685-7349-8b60-26d9c22670f1/amcv-342-the-provision-of-a-supported-living-service-in-the-battlefield-area-o)[Personalised Care Specialist Support Service - West Suffolk NHS Norfolk and Suffolk Integrated Care Board 46 days left 2 Dec 2026](https://tendernation.io/opportunities/01a14571-381f-7396-957c-cc0c99077f74/personalised-care-specialist-support-service-west-suffolk)[Company health services – Oulun Kaupunginteatteri Oy:n työterveyspalveluiden hankinta Oulun Kaupunginteatteri Oy 30 days left 16 Nov 2026](https://tendernation.io/opportunities/01a14210-0bc2-70fb-8fdf-04d28b71fd35/finland-company-health-services-oulun-kaupunginteatteri-oyn-tyoterveyspalve)[Child daycare services – Réservation de berceaux en crèche pour les enfants Vertaviens Ville de VERTOU 27 days left 13 Nov 2026](https://tendernation.io/opportunities/01a14210-0d35-7266-b839-25a448981ed6/france-child-daycare-services-reservation-de-berceaux-en-creche-pour-les-enf)