Source: https://tendernation.io/opportunities/01a13b92-b7d4-708d-ac56-6a294a55974d/parent-chat-digital-parenting-support

Open for bids GB open procedure Suitable for SMEs

# Parent Chat - Digital Parenting Support

[Leicester City Council](https://tendernation.io/buyers/leicester-city-council)

Estimated value

£124,000

Published

12 Oct 2026

Deadline

21 days left

9 Nov 2026

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Below-threshold contract

    Buyers cannot shortlist bidders on suitability before tenders are in, so everyone gets to submit a bid (except some larger works contracts).

    [Procurement Act 2023, section 85](https://www.legislation.gov.uk/ukpga/2023/54/section/85)
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Leicester City Council (LCC) is seeking to commission a Parent Chat service to enhance the parenting support available to Leicester-based parents and carers of children and young people aged 0 to 19 years, or up to 25 years for those with SEND. The service forms part of the Council’s Family Hubs and Start for Life programme and is intended to provide a digital parenting support offer for families across the city. The proposed contract is expected to commence on 14th January 2027 and run until 13th January 2029. The Parent Chat service will provide access to information, advice and guidance on parenting topics including behaviour management, routines, infant feeding, school issues, developmental stages, relationships, becoming a parent, and speech and communication. The service will also provide access to 1:1 support from trained workers through channels such as telephone, text, email or webchat, offering advice, signposting and support to help families access appropriate local and national services. The provider will be expected to work with Leicester City Council and partners to promote the service through a Leicester-focused digital marketing approach and ensure the service is accessible to all parents and carers, taking account of language needs, literacy levels and accessibility requirements. The service must also provide data insights and reporting, maintain appropriate safeguarding arrangements, and ensure the security and confidentiality of service-user information.

Read full description

## CPV classification

Guidance and counselling services

Source

Find a Tender (UK) · Notice 096017-2026

[View official notice](https://www.find-tender.service.gov.uk/Notice/096017-2026)

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[Buyer profile Leicester City Council: past awards and live tenders](https://tendernation.io/buyers/leicester-city-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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