Source: https://tendernation.io/opportunities/01a13b92-9bde-7193-b276-3a4e94ce07ee/customer-contact-centre awarded GB direct award procedure # Customer Contact Centre [Thameslink Southern Great Northern Limited (TSGN)](https://tendernation.io/buyers/thameslink-southern-great-northern-limited-tsgn) Estimated value Not stated Published 13 Oct 2026 Deadline Rolling deadline ## About this tender GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to customer contact volumes, operational disruptions, service changes and other ad hoc or unplanned events. Source Find a Tender (UK) · Notice 096345-2026 [View official notice](https://www.find-tender.service.gov.uk/Notice/096345-2026) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Thameslink Southern Great Northern Limited (TSGN): past awards and live tenders](https://tendernation.io/buyers/thameslink-southern-great-northern-limited-tsgn) ## More tenders like this [Home Transition Bed Service - Winter Pressures · North Tyneside Borough Council · 5 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a15107-78f4-739e-9d89-50d65f165d99/home-transition-bed-service-winter-pressures) [RRE-01284 - For the provision of a Digitally Enabled Children & Young People's Mental Health Service (South Staffordshire) · Midlands Partnership Foundation Trust · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a150b5-126d-71a0-9217-fa9167c1e352/rre-01284-for-the-provision-of-a-digitally-enabled-children-young-peoples-m) [Gardening and Landscaping Contract · Wickersley Parish Council · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a14ee2-22ea-7053-bd7d-4e4c0fa22e9d/gardening-and-landscaping-contract) [Grounds Maintenance Contract · Wickersley Parish Council · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a14ee2-2318-7242-ab15-efa9489211de/grounds-maintenance-contract) [Included Outside Publication Faith in Nature · Natural England · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a14a29-a2ce-7073-851a-05dd5c86a64c/included-outside-publication-faith-in-nature) [Grounds maintenance · Cottenham Parish Council · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a149bb-c1bb-71de-9d4c-6f106e58cd55/grounds-maintenance)