Source: https://tendernation.io/opportunities/01a13b92-6c2e-73e8-a4b8-07c5467fdfd1/claims-management-services awarded GB open procedure Suitable for SMEs # Claims Management Services [The British Broadcasting Corporation (BBC)](https://tendernation.io/buyers/the-british-broadcasting-corporation-bbc) Estimated value £500,000 Published 23 Jun 2022 Deadline Closed 25 Jul 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account and the bespoke needs of the BBC. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract. The BBC corporate insurance agreements extend to the entire BBC group including commercial subsidiaries and some BBC Commissioned Independent Productions (for further details on the BBC, its subsidiaries and both public service broadcasting and commercial activities, please visit: [bbc.co.uk/aboutthebbc](http://www.bbc.co.uk/aboutthebbc/). Since 1996, the BBC insurance agreements have incorporated a substantial self-insured retention. External Claims Management Service Providers have been retained over that period to manage the claims falling within the retention. The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account and the bespoke needs of the BBC. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract. The vast majority of the claims will be UK based. However, given the global nature of the BBC, incidents and claims will occasionally arise outside the UK. The requirement includes instruction and management of other service providers such as loss adjusters, investigators, lawyers and experts to provide specialist assistance on individual cases. The successful provider will have demonstrated the ability to deal with the BBC group's bespoke needs, addressing the sensitivities which are inevitable with such a high-profile organisation. The BBC has determined that the requirement is not suitable for dividing into lots. Accordingly the BBC intends to award a single contract for the requirement. Additional information: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document. Read full description ## CPV classification Insurance services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/406c14ff-487a-4406-b2b2-c3861a9a57a7) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile The British Broadcasting Corporation (BBC): past awards and live tenders](https://tendernation.io/buyers/the-british-broadcasting-corporation-bbc) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services) ## More tenders like this [Insurance Procurement · Local Space · 27 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a14427-99f2-714c-89ff-b2d3a77e9b3d/insurance-procurement) [Portfolio management services – Kuhmon kaupungin varainhoidon palveluiden hankinta · Kuhmon kaupunki · 30 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a14210-0f58-712c-8802-4349ba955dee/finland-portfolio-management-services-kuhmon-kaupungin-varainhoidon-palvelui) [Insurance services – DCE 2026-103-01 - Assurances Dommages aux biens · Institut Technologique Fcba · 43 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a1420f-fd77-715c-8e37-28d3e608ef74/france-insurance-services-dce-2026-103-01-assurances-dommages-aux-biens) [Insurance services – Eigenrisicodragerschap WGA · ABG-organisatie · 37 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a1420f-ffed-70f7-bb52-75984a3590bc/netherlands-insurance-services-eigenrisicodragerschap-wga) [Financial leasing services – Leasing zwrotny finansowy środków trwałych · Miejskie Przedsiębiorstwo Oczyszczania Spółka z o.o. · 12 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a14210-0bfa-7028-91b2-1e7bd0a06fb2/poland-financial-leasing-services-leasing-zwrotny-finansowy-srodkow-trwalych) [Financial leasing services – Förmånscyklar · Region Halland · 28 days left · 14 Nov 2026](https://tendernation.io/opportunities/01a14210-0b2b-7136-a618-74fc1f5e82fd/sweden-financial-leasing-services-formanscyklar)