Source: https://tendernation.io/opportunities/01a13b91-4ceb-722d-827d-bada29abdb9c/debt-collection-pre-claim closed GB restricted procedure # Debt Collection (Pre-Claim) [Northumbrian Water Group Limited](https://tendernation.io/buyers/northumbrian-water-group-limited) Estimated value Not stated Published 23 May 2022 Deadline Closed 10 Jun 2022 ## Who can bid - Split into 3 lots You can usually bid for just the lots you can deliver. ## About this tender Northumbrian Water Group (NWG) is a statutory water undertaker operating in the north east of England under the trading name Northumbrian Water Ltd (NWL) and in the southern area of England under the trading name of Essex and Suffolk Water (ESW). This Procurement is split into three lots, those being: - Lot 1 Pre or post litigation visit to single domestic properties (circa 10-12000 per annum) - Lot 2 Pre or post litigation to managing agents/companies regarding charges for domestic properties (circa 1000 per annum) - Lot 3 Service of Court paperwork and return of Court required evidence to allow certificate of service under the Attachment of Earnings or Order to Attend processes\* (circa 1000 per annum) We would invite parties to bid for all or part of this work. Where our internal activity of letters, mms and outbound calling has been unsuccessful in engaging with customers who have no agreed payment arrangement in place, our intent is to outsource visits to a domestic supply address either before or after legal action is taken against the customer. Customers will be mainly domestic, there will be a small proportion of commercial customers who are being billed for a domestic property. The visit will look to re-engage with the customer in a professional and timely manner to understand their current financial situation, identify vulnerability and identify the most suitable tariff option for the customer. Visit requirements could include the following (but not exclusive to): - Confirmation of occupier - Priority Services Registration - Signposting to third party debt advice for support - Agreeing an appropriate payment arrangement - Appropriate mechanism for taking a payment - Identifying most affordable tariff for the customer and supporting both meter and tariff applications - Completion of Income & Expenditure - Serving of court paperwork (provided) Read full description ## CPV classification Collection agency services Source Find a Tender (UK) · Notice ocds-h6vhtk-033cd5-2022-05-23T15:12:07+01:00 [View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-033cd5-2022-05-23T15:12:07+01:00) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Northumbrian Water Group Limited: past awards and live tenders](https://tendernation.io/buyers/northumbrian-water-group-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Graphic design services – MAGAZINE DES PAYS DE LA LOIRE - LOT1 MISE EN PAGE · Région des Pays de la Loire · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-cd94-7139-b774-287bdb24987c/france-graphic-design-services-magazine-des-pays-de-la-loire-lot1-mise-en)