Source: https://tendernation.io/opportunities/01a13b90-47a6-701b-868f-108f0e21c200/merchant-services-payment-card-processing

closed GB restricted procedure

# Merchant Services - Payment Card Processing

[Northumbrian Water Group Limited](https://tendernation.io/buyers/northumbrian-water-group-limited)

Estimated value

Not stated

Published

19 Apr 2022

Deadline

Closed

3 May 2022

## About this tender

Northumbrian Water Limited (NWL) has a requirement for the provision of Merchant Services.

Merchant Service providers are there to collect the secure funds for any credit or debit card payments taken via the Contact Centre, automated payment line, website and mobile application for both Northumbrian Water and Essex & Suffolk Water customers. We require both gateway and acquiring services, including apple pay and google pay processing capabilities.

For each individual Merchant ID, settlement funds are to be deposited into our bank accounts for NWL and ESW in a timely manner, to ensure reconciliation is carried out daily.

Chargebacks are to be debited individually from our main bank accounts and pre debit notifications are to be sent.

The Merchant Service provider is responsible for ensuring that Northumbrian Water Ltd are PCI compliant.

The contract arising from this competitive tendering exercise is for three years commencing on 1 February 2023 with an implementation period from 1 September 2022.

## CPV classification

Financial and insurance services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-032e80-2022-04-19T15:33:08+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-032e80-2022-04-19T15:33:08+01:00)

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