Source: https://tendernation.io/opportunities/01a13b8d-11b4-738c-a628-967be3730cf5/dementia-advisor-service-contract

awarded GB open procedure Suitable for SMEs

# Dementia Advisor Service Contract

[Durham County Council](https://tendernation.io/buyers/durham-county-council)

Estimated value

£1,300,000 to £1,470,000

Published

22 Nov 2021

Deadline

Closed

22 Dec 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This contract is for the Dementia Advisor Service. The Dementia Advisor (DA) Service will be required to offer pre and post diagnosis support, advice and information to people living with memory problems/dementia, their families, and carers across County Durham.

Please download the tender documents for full details of requirements via the Procontract NEPO Portal WWW.nepo.org using Procontract Reference DN583299

For additional guidance on how to submit your response through the NEPO Portal, please visit the NEPO website training section at [nepo.org/suppliers/learn](https://www.nepo.org/suppliers/learn) to access the Navigating the Portal suite of videos. These also include useful information on how to manage your online ProContract account.

If you have any problems accessing or uploading your documents via the system please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.

â&#128;¢ Proactis Supplier Support Helpdesk Ticketing System ([proactis.kayako.com](http://proactis.kayako.com)) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.

â&#128;¢ Email () - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk

â&#128;¢ Emergency Contact (0330 005 0352) - To be used by Suppliers for critical support only i.e. document submission near tender deadline - this should be used by exception and not as a rule

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/6e6bd8c7-37b7-488e-8e0d-fb467b0b10d6)

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[Buyer profile Durham County Council: past awards and live tenders](https://tendernation.io/buyers/durham-county-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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