Source: https://tendernation.io/opportunities/01a13b8c-f8ba-7032-8c1a-3a006a877e5d/income-maximisation-project

awarded GB open procedure

# Income Maximisation Project

[Thirteen Housing Group Limited](https://tendernation.io/buyers/thirteen-housing-group-limited)

Estimated value

£600,000

Published

25 Jan 2022

Deadline

Closed

20 Dec 2021

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

We require an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution. This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change. Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.

## CPV classification

Software package and information systems

Source

Find a Tender (UK) · Notice ocds-h6vhtk-02f79b-2022-01-25T11:55:03Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-02f79b-2022-01-25T11:55:03Z)

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[Buyer profile Thirteen Housing Group Limited: past awards and live tenders](https://tendernation.io/buyers/thirteen-housing-group-limited) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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