Source: https://tendernation.io/opportunities/01a13b8c-7e20-7217-98fe-fb11e266f956/managed-service-for-special-needs-transport-and-associated-services awarded GB open procedure Suitable for SMEs # Managed Service for Special Needs Transport and Associated Services [Harrow Council](https://tendernation.io/buyers/harrow-council) Estimated value £27,000,000 Published 1 Oct 2021 Deadline Closed 12 Nov 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The London Borough of Harrow (the "Authority") is seeking to appoint a provider to deliver a Managed Service for the Supply of Staff for Special Needs Transport (SNT) and Associated Services. The successful provider will directly provide and manage drivers and passenger assistants, including on-site supervision, staff attendance management, provision of replacement staff, and coordination on all matters relating to this provision of staff and service delivery. The services include the transportation of service users to schools in the boroughs of Harrow and Brent, and adults to day centres and other activities. This contract for the Managed Service for the Supply of Staff for Special Needs Transport and Associated Services is commissioned by the London Borough of Harrow on behalf of both Harrow and Brent Councils. The successful provider will directly provide and manage drivers and passenger assistants and manage key aspects of the service requirements for provision of driver and passenger assistants for the SNT Service based at the Harrow Central Depot. Harrow Council currently delivers passenger transport services for children and young people with Special Educational Needs as well as to vulnerable adults on behalf of Harrow and Brent Councils. The SNT service utilises a fleet of 162 minibuses provided by the Authority and operating from the Central Depot. There are approximately 350 staff covering both Harrow & Brent routes of which approximately 80 (35 drivers / 45 Passenger Assistants) are employed by the Authority. The remaining staff (approximately 270) are expected to be provided by the Service Provider. These will included both drivers and passenger assistants. These numbers will be subject to change during the term of the contract and are provided as an indication only. The aim of the service is to ensure the provision of a safe, reliable and consistent service for those that are eligible, in accordance with the following guidelines: • Safe: The safety of each service user is of over-riding importance • Reliable: Service users must arrive at the right location and on time; and • Consistent: Minimising variations of drivers and passenger assistants Read full description ## CPV classification Supply services of personnel including temporary staff Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/4f157fa1-c5d9-4095-a63d-99cbe3dd898c) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Harrow Council: past awards and live tenders](https://tendernation.io/buyers/harrow-council) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Social Housing Emerging Disrupters 6 · Procurement for Housing · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-4909-7303-a67f-9c3bff3eb4d8/social-housing-emerging-disrupters-6) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge)