Source: https://tendernation.io/opportunities/01a13b8b-7693-727a-97e8-12354cdbf98e/specialist-welfare-advice-and-information-service awarded GB open procedure Suitable for SMEs # Specialist Welfare Advice and Information Service [Swindon Borough Council](https://tendernation.io/buyers/swindon-borough-council) Estimated value £2,920,204 Published 26 Mar 2021 Deadline Closed 25 May 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following: The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate. Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families. Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households. Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people's lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service. To participate, Suppliers will need to Register as a Supplier with ProContract, [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk), then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ### Contract Period The contract will be initially for a period of 60 months commencing 1st October 2021 with the option to extend for a further 24 months as per the contract terms and conditions. ### Tender Responses Tender Responses are required to be submitted no later than 25th May 2021, 12:00;00 hrs UK Local time via ProContract tender portal - [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk/) ### Tender Clarifications If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal by 15th May 2021, 1200:00:00 hrs UK Local time. The Council's responses to these clarification questions will be uploaded periodically on the ProContract tender portal. Please note that this project has been advertised on Find a Tender Service, Contracts Finder / other web portals, however, Supplying the South West Portal, [supplyingthesouthwest.org.uk](https://www.supplyingthesouthwest.org.uk/) is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN535136 No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents. Read full description ## CPV classification Benefit services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1e8ac7e9-d42f-43b5-a34c-b25b7dad92e5) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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