Source: https://tendernation.io/opportunities/01a13b88-f1ee-72e2-aa11-d95974421ddc/gp-online-triage-solution

pending GB open procedure

# GP Online Triage Solution

[The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss)

Estimated value

£1,500,000

Published

30 Aug 2021

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS).

DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them.

Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record.

The solution may provide the patient with instant self-help advice or signpost them to relevant services.

General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient’s access needs and it is not intended to replace other methods of access such as telephone or face to face.

## CPV classification

IT services: consulting, software development, Internet and support Software-related services Software support services Software implementation services Software configuration services Software maintenance and repair services Software supply services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-02daf5-2021-08-30T13:34:02+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-02daf5-2021-08-30T13:34:02+01:00)

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[Buyer profile The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS"): past awards and live tenders](https://tendernation.io/buyers/the-common-services-agency-more-commonly-known-as-nhs-national-services-scotland-nss) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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