Source: https://tendernation.io/opportunities/01a13b85-e5e1-7226-a62a-2ae93107bfd1/pan2300-emergency-repairs-call-handling-service

awarded GB open procedure

# PAN2300 - Emergency Repairs Call Handling Service

[Leicester City Council](https://tendernation.io/buyers/leicester-city-council)

Estimated value

Not stated

Published

4 Jun 2021

Deadline

Rolling deadline

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Housing Division within Leicester City Council manages just over 21,000 properties and we are the largest landlord in the City. These properties are a mix of houses, bedsits, bungalows, flats, maisonettes and sheltered accommodation.

Each year, we complete approximately 130,000 responsive repairs during normal working hours, and those repairs are carried out by around 300 craft operatives.

Outside of normal working hours, we provide an emergency repairs service to our tenants, who can report emergency repairs via a published emergency repairs telephone line.

Most of these repairs are carried out by our own staff, a small number of whom participate on an emergency repairs rota, but we also use a small number of contractors for more specialist repairs.

## CPV classification

Business services: law, marketing, consulting, recruitment, printing and security Telecommunications equipment and supplies Telephone-answering services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-02b88b-2021-06-04T13:41:24+01:00

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-02b88b-2021-06-04T13:41:24+01:00)

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