Source: https://tendernation.io/opportunities/01a13b84-27d8-73bd-8a86-d1b1dc81eba2/call-handling-services

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awardedGBnegotiated without publication procedure

# Call Handling Services

[Northern Gas Networks Limited](https://tendernation.io/buyers/northern-gas-networks-limited)

Estimated value

Not stated

Published

4 May 2021

Deadline

Rolling deadline

## About this tender

The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows:

- Gas Emergency Calls received from the National Gas Emergency Number
- Non Emergency Calls- Incident Management Calls

All calls are managed by the national emergency number on a 24/7/365 basis.

## CPV classification

Telephone-answering services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-02a5e4-2021-05-04T16:22:37+01:00

[View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-02a5e4-2021-05-04T16:22:37+01:00)

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