Source: https://tendernation.io/opportunities/01a13b83-3dc1-7080-aa2f-cc6206d3f3b4/website-and-customer-portal

closed GB open procedure

# Website and Customer Portal

[Clanmil Housing](https://tendernation.io/buyers/clanmil-housing)

Estimated value

£200,000

Published

25 Mar 2021

Deadline

Closed

22 Apr 2021

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Clanmil require a cloud hosted website and customer portal. The hosting and service contract will be for 3 years with Clanmil having the option to award a 24-month extension (3+2 years). 12 months’ notice is required for any alteration to this agreement.

### Current State

Clanmil do not presently have a customer portal. There is a very generic and limited form feature which upon submission generates an e-mail to a shared mailbox for administrators to manually action in other systems.

### Digital Strategy

Clanmil is at the early stages of a digital journey and wants to allow greater flexibility for customers consuming services as well as utilising staff in new ways of working. One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.

## CPV classification

Software package and information systems

Source

Find a Tender (UK) · Notice ocds-h6vhtk-029f89-2021-03-25T22:56:11Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-029f89-2021-03-25T22:56:11Z)

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