Source: https://tendernation.io/opportunities/01a13b83-283d-72c2-aa3d-c5c8232cde11/single-source-framework-it-management-services closedGBrestricted procedure # Single Source Framework - IT Management Services [Wellspring Academy Trust](https://tendernation.io/buyers/wellspring-academy-trust) Estimated value £1,300,000 Published 16 Mar 2021 Deadline Closed 15 Apr 2021 ## Who can bid - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. ## About this tender Wellspring wishes to procure a Single Source Framework Agreement - only one Tenderer shall be successful in this procurement exercise. We are seeking a support provider who can: - Undertake due diligence of all existing (and new) academy IT services (network infrastructure, security, server infrastructure, connectivity etc.) in line with Trust service standards. - Update and maintain a multi-year development plans including academy development plans that meets our curriculum needs and aligns with the Trust Digital Strategy. - Take full responsibility for the complete management of IT/Digital Technologies, this includes but is not limited to: o Core Server Infrastructure. o Wired/Wireless Networking Infrastructure. o Cyber Security services. o Remote working and resilience. o End User client devices (Including but not limited to: Mobile Phones, Tablet Devices, Laptops, PCs...). o Operating Systems, Patch Management & Installed User Applications. o Print & Copier Management. o On Premise & Cloud Data Storage & Backups. o On Premise & Cloud Productivity & Identity Access Management Suites (Office 365 / GSuite for Education) o Other Teaching and Learning technology (Including but not limited to: Virtual Reality Headsets, Immersive Interactive Zones and Assistive Technology Access Tools). o Disaster recovery strategy planning and implementation. - Provide a solution that is easy to manage both commercially and operationally. - Provide & manage robust, reliable and secure IT systems that conform to industry best practice and meet statutory legal requirements. - Provide a flexible approach to future requirements, changes in the IT landscape and working practices. - Guarantee and evidence a robust SLA, monitoring and Escalation Processes will be implemented and reported on monthly, with regular performance reviews. - Bring additional value add to the Single Source Framework Agreement, seeking out new technologies for our academies, introducing us to likeminded organisations and engaging new suppliers. - Taking additional products and services from order to in service in a cost and time effective manner Read full description ## CPV classification Computer facilities management services Source Find a Tender (UK) · Notice ocds-h6vhtk-029c28-2021-03-16T13:47:53Z [View official notice ](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-029c28-2021-03-16T13:47:53Z) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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