Source: https://tendernation.io/opportunities/01a13b82-bdf0-7250-8ede-1fe0762aca07/dwp-estates-integrator-services

closed GB restricted procedure

# DWP Estates Integrator Services

[Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions)

Often single bidder

Estimated value

£49,720,000

Published

10 Mar 2021

Deadline

Closed

9 Apr 2021

## About this tender

The Services required are:

- System provision and integration: across supply chain systems, the Integrator shall support operational and strategic DWP Estates management by providing the required IT system, application hosting, implementation, training support and security for the management of the Services.
- Helpdesk and Work Order management: the Integrator shall provide a Helpdesk facility, which shall be the single point of contact for all DWP end-users in relation to all workplace, property and FM related service requests. This shall include the end-to-end management of planned, condition based, reactive, statutory, periodic or billable ad hoc works, maintenance projects including scheduling and any other work orders relating to the occupation of property. To facilitate this, the Integrator shall be responsible for maintaining a master asset register and master PPM schedule (together the Asset Management Services). The Integrator shall manage the asset change request process providing a holistic view and intelligence across the DWP Estate and DWP Estates supply chain.
- Data, analytics and MI reporting: the Integrator shall provide a comprehensive and flexible reporting solution to cover the functional, operational and strategic aspects of managing DWP’s Estate and its Supply Chain.
- Finance & Cost management: the Integrator shall provide the Authority with management information, including cost and financial reporting, through the integration, aggregation and verification (cost audit automation and cross sectional data checks) of the Authority supply chain data.
- Supply Chain Transition: the Integrator shall support the Authority in the design, tender, mobilisation and exit of new supply chain members as required, specific to the systems interfaces and the Integrator’s services.

Read full description

## CPV classification

Property management services of real estate on a fee or contract basis Software package and information systems Business and management consultancy services

Source

Find a Tender (UK) · Notice ocds-h6vhtk-029a84-2021-03-10T22:56:02Z

[View official notice](https://www.find-tender.service.gov.uk/Notice/ocds-h6vhtk-029a84-2021-03-10T22:56:02Z)

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