Source: https://tendernation.io/frameworks/RM6366 RM6366 · Closed Framework # Debt Resolution Services 2 UK government and public sector bodies can access debt recovery services such as direct debt collection, managed enforcement services, process servers, data services and spend analytics and recovery services. Closed to new suppliers New suppliers can only get on when it is re-tendered. It runs until 18 Feb 2030. [Get call-off alerts](https://tendernation.io/register) [Official page on gca.gov.uk](https://www.gca.gov.uk/agreements/RM6366) - [39 suppliers on it](#suppliers) - [9 lots](#lots) - Feb 2030 agreement ends Feb 2026 to Feb 2030 · 17% through ## What is RM6366? RM6366 Debt Resolution Services 2 is a closed framework run by the Government Commercial Agency (formerly Crown Commercial Service), in its Financial Services category. It has 9 lots and 39 suppliers. It runs from 19 February 2026 to 18 February 2030. How to join: New suppliers cannot join it now. The next chance is when it is re-tendered, before it ends on 18 February 2030. We have matched 4 published award notices to RM6366, from 4 buyers. ### Buyers that have used it - [British Business Bank Plc 1 award](https://tendernation.io/buyers/british-business-bank-plc) - [Government Commercial Agency 1 award](https://tendernation.io/buyers/government-commercial-agency) - [Inverclyde Council 1 award](https://tendernation.io/buyers/inverclyde-council) - [Kingston and Richmond Hospital NHS Foundation Trust 1 award](https://tendernation.io/buyers/kingston-and-richmond-hospital-nhs-foundation-trust) ## About this framework This framework is the replacement for RM6226 Debt Resolution Services. It provides services covering: - Debt collection - Managed enforcement - Process servers - Data services to support recovery - Spend analytics and recovery This agreement will run for 4 years and will expire in February 2030. RM6402 Managed Collection Services is being reprocured as a separate standalone framework. Visit the current RM6226 web page to access managed debt collection in the meantime. ### Why buyers use it - Debt recovery solutions aligned with the cross-government debt management strategy - Developed with input from charity and third-sector debt partners to support ethical and fair outcomes for citizens in vulnerable situations - High-quality services with support from our subject matter experts - Access to a range of high-quality, industry leading and suppliers who are committed to providing excellence - A broad range of solutions including spend analytics and recovery to recover and prevent losses from fraud, error and waste ### Key facts Agreement number RM6366 Type Closed Framework Category Financial Services Pillar Corporate Status Live Started 19 Feb 2026 Ends 18 Feb 2030 From the Government Commercial Agency (formerly Crown Commercial Service). Buyer guides, documents and how to buy are on the [official RM6366 page](https://www.gca.gov.uk/agreements/RM6366). ## Lots 9 lots. Suppliers win a place on a lot, and buyers call off work from the lot that fits their need. 1. Lot 1 Direct Debt Collection Financial Conduct Authority (FCA) regulated debt collection agencies. 2. Lot 2 Managed Enforcement A managed service for enforcement. 3. Lot 3 Process Servers The legal delivery of official legal documents. 4. Lot 4 Data Solutions Full service data, reports, credit reference and affordability. 5. Lot 5 Spend Analysis and Recovery Services (SARS) – Accounts Payable Review Spend recovery from overpayments or unpaid credit notes. 6. Lot 6 Spend Analysis and Recovery Services (SARS) – Contract Compliance General Review Recover overpayment or under recovered balances. 7. Lot 7 Spend Analysis and Recovery Services (SARS) – Utilities Spend Recovery Review Tariff analysis, climate change levy, distribution charges, analysis and recovery. 8. Lot 8 Spend Analysis and Recovery Services (SARS) – Telecoms Spend Recovery Review Identify overpaid, overcharged, made in error and analysis of call plans. 9. Lot 9 Spend Analysis and Recovery Services (SARS) – Specialist VAT Review Overpaid VAT rates and exemption calculations. ## Open call-offs Live notices that mention RM6366. Only suppliers already on the framework can bid for these. No open notice mentions RM6366 right now. Most call-offs run privately between the buyer and framework suppliers, so few are published. We check every new notice and can email you when one appears. [Get call-off alerts](https://tendernation.io/register) ## Suppliers 39 Companies with a place on RM6366. 33 have contract awards we have tracked; open one to see what they win. All39 With tracked awards33 - [ACT CREDIT MANAGEMENT LIMITED](https://tendernation.io/suppliers/act-credit-management) - [ADVANCED DEMAND SIDE MANAGEMENT LIMITED](https://tendernation.io/suppliers/advanced-demand-side-management) - [ADVANTIS CREDIT LIMITED](https://tendernation.io/suppliers/advantis-credit) - [APLX LTD](https://tendernation.io/suppliers/audit-partnership) - [ARC (EUROPE) LIMITED](https://tendernation.io/suppliers/arc-europe) - [ARDENT CREDIT SERVICES LIMITED](https://tendernation.io/suppliers/ardent-credit-services) - [BASWARE HOLDINGS LIMITED](https://tendernation.io/suppliers/basware-holdings) - [BERTHOLD BAUER CONSULTANTS](https://tendernation.io/suppliers/berthold-bauer-consultants) - [BILL GOSLING OUTSOURCING LIMITED](https://tendernation.io/suppliers/bill-gosling-outsourcing) - [BW LEGAL](https://tendernation.io/suppliers/bw-legal) - [CAPITA BUSINESS SERVICES LTD](https://tendernation.io/suppliers/capita-business-services) - [CAPITAL RESOLVE LIMITED](https://tendernation.io/suppliers/capital-resolve) - COEO UK - [COLX LIMITED](https://tendernation.io/suppliers/colx) - [COST CLARITY LIMITED](https://tendernation.io/suppliers/cost-clarity) - [CREDIT STYLE LIMITED](https://tendernation.io/suppliers/credit-style) - DCBL - [EQUIFAX LIMITED](https://tendernation.io/suppliers/equifax) - [EXPERIAN LIMITED](https://tendernation.io/suppliers/experian) - [FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED](https://tendernation.io/suppliers/flexible-technology-solutions) - [FOUNDEVER GB LIMITED](https://tendernation.io/suppliers/foundever-gb) - [GB GROUP PLC](https://tendernation.io/suppliers/gb-group) - [HIGH COURT ENFORCEMENT GROUP LIMITED](https://tendernation.io/suppliers/high-court-enforcement-group) - JUDGE AND PRIESTLEY AND J&P CREDIT SOLUTIONS - [LCS](https://tendernation.io/suppliers/lcs) - LIAISON GROUP - [LIBERATA UK LIMITED](https://tendernation.io/suppliers/liberata) - [MOORCROFT DEBT RECOVERY LIMITED](https://tendernation.io/suppliers/moorcroft-debt-recovery) - [ORIEL COLLECTIONS LIMITED](https://tendernation.io/suppliers/oriel-collections) - PASTDUE CREDIT SOLUTIONS, PDCS - [PCMG](https://tendernation.io/suppliers/pcmg) - QUALCO (Lot 2) QUALCO UK (Lot 2) TOGGLIT (Lot 1) - [ROCKFORD ASSOCIATES LIMITED](https://tendernation.io/suppliers/rockford-associates) - [SONEX3 LTD](https://tendernation.io/suppliers/sonex3) - [SOPRA STERIA LIMITED](https://tendernation.io/suppliers/sopra-steria) - [TDX GROUP LIMITED](https://tendernation.io/suppliers/tdx-group) - [TRANSUNION INTERNATIONAL UK LIMITED](https://tendernation.io/suppliers/transunion-international) - [TWICE2MUCH LIMITED](https://tendernation.io/suppliers/twice2much) - [WESTGATE MOORE ASSOCIATES LIMITED](https://tendernation.io/suppliers/westgate-moore-associates) Know when this framework reopens TenderNation emails you new tenders that fit, including published call-offs, and shows which frameworks your competitors are on. Free plan available. [All frameworks](https://tendernation.io/frameworks) [Start free](https://tendernation.io/register) 14-day free trial, no card required