Source: https://tendernation.io/frameworks/RM6226 RM6226 · PCR15 Framework # Debt Resolution Services Public sector customers can access debt recovery and associated services including data, fraud and error, litigation and spend analysis recovery. Replacement expected Ends 13 Dec 2026. A replacement is usually tendered before then, and that is when new suppliers can get on. - Replacement preliminary market engagement: [Debt Resolution Services 2](https://tendernation.io/opportunities/01a13bcc-3ecd-71d2-9723-46781b9b2ce3/debt-resolution-services-2) · tender expected 14 May 2025 - Replacement pipeline notice: [Debt Resolution Services 2](https://tendernation.io/opportunities/01a13bb8-24d3-72f5-aaf5-7fb615beeee8/debt-resolution-services-2) · tender expected 20 Aug 2025 [Get call-off alerts](https://tendernation.io/register) [Official page on gca.gov.uk](https://www.gca.gov.uk/agreements/RM6226) - [2 suppliers on it](#suppliers) - [1 lot](#lots) - Dec 2026 agreement ends Dec 2021 to Dec 2026 · 97% through ## What is RM6226? RM6226 Debt Resolution Services is a framework run by the Government Commercial Agency (formerly Crown Commercial Service), in its Financial Services category. It has 1 lot and 2 suppliers. It runs from 14 December 2021 to 13 December 2026. How to join: New suppliers cannot join it now. It ends on 13 December 2026, and a replacement is usually tendered before then: that is the next chance to get on. We have matched 28 published award notices to RM6226, from 27 buyers. ### Buyers that have used it - [Chesterfield Borough Council 2 awards](https://tendernation.io/buyers/chesterfield-borough-council) - [Bedford Borough Council 1 award](https://tendernation.io/buyers/bedford-borough-council) - [Cambridgeshire County Council 1 award](https://tendernation.io/buyers/cambridgeshire-county-council) - [Companies House 1 award](https://tendernation.io/buyers/companies-house) - [Coventry City Council (COV) 1 award](https://tendernation.io/buyers/coventry-city-council-cov) - [Department for Education 1 award](https://tendernation.io/buyers/department-for-education) ## About this framework We designed this agreement to provide ethical and fair outcomes for citizens in vulnerable situations by bringing together a range of debt recovery solutions and data services into a single commercial agreement. The Debt Resolution Services (DRS) framework is aligned with the cross-government debt management strategy. This strategy aims to provide a more consistent and unified approach to making sure that taxpayers money is spent in the most efficient and effective way. All UK public sector organisations can use this agreement including: - Central government and their arm’s length bodies and agencies - The wider public sector and third sector - Local government - Health and education - Emergency services including police, fire and rescue - House associations and charities This agreement has 20 lots. Each lot will provide a different type of service, such as: - Managed debt collection agencies - A range of data and analytics solutions - Enforcement agents, or bailiffs: where you will engage with the enforcement agents directly - ​​managed enforcement agents: where a single managed service provider manages a panel of enforcement agents on your behalf - Litigation: the process of taking legal action - Auctioneers - Process servers: these are individuals or organisations that physically deliver legal documents on your behalf - A range of spend analysis and recovery services We work with the best suppliers for each service and we make sure that they meet our high-quality threshold. This will give you the confidence that this agreement will provide you with: - Value for money - Services that achieve fair outcomes through a diverse and sustainable supply chain This agreement will replace debt management services (RM6208). It will run for 4 years and will expire in December 2025. You will have the option to extend individual call-offs for a total of 3 years beyond the agreement end date. No call-off can be extended for more than 3 years after the agreement has ended. ### Why buyers use it - Debt recovery solutions which are aligned with cross government debt management strategy - Ensures value for money - High quality services with support from GCA subject matter experts - Access a range of high quality and highly capable suppliers who are committed to providing excellence - Access the best in-class suppliers who we selected using in depth market insights, based on fair and open competition - Broad range of data solutions - Strong collections and recoveries performance: this means that the agreement will maximise the amount of debt recovered for you it - Endorsed by major debt charities and committed to providing social value and achieving fair outcomes ### Key facts Agreement number RM6226 Type PCR15 Framework Category Financial Services Pillar Corporate Status Live Started 14 Dec 2021 Ends 13 Dec 2026 Bids closed 31 Aug 2021 From the Government Commercial Agency (formerly Crown Commercial Service). Buyer guides, documents and how to buy are on the [official RM6226 page](https://www.gca.gov.uk/agreements/RM6226). ## Lots 1. Lot 1 Managed Collection Services Provides access to two Managed Service Providers (MSP). Each MSP will manage a panel of Debt Collection Agencies (DCAs) who are FCA authorised and regulated. The DCAs offer desk based collection services, contacting your customers directly to arrange repayment of outstanding debts The MSPs will use data to create debt recovery strategies based on customers' individual circumstances. They will then place the debt with the most appropriate DCA and will monitor their performance and adjust placements accordingly to maximise recovery rates. The DCAs will work directly with your customers and ensure debt is collected sustainably and fairly. Including identification and ethical treatment of vulnerable consumers ## Open call-offs Live notices that mention RM6226. Only suppliers already on the framework can bid for these. No open notice mentions RM6226 right now. Most call-offs run privately between the buyer and framework suppliers, so few are published. We check every new notice and can email you when one appears. [Get call-off alerts](https://tendernation.io/register) ## Suppliers 2 Companies with a place on RM6226. 2 have contract awards we have tracked; open one to see what they win. - [SOPRA STERIA LIMITED](https://tendernation.io/suppliers/sopra-steria) - [TDX GROUP LIMITED](https://tendernation.io/suppliers/tdx-group) Know when this framework reopens TenderNation emails you new tenders that fit, including published call-offs, and shows which frameworks your competitors are on. Free plan available. [All frameworks](https://tendernation.io/frameworks) [Start free](https://tendernation.io/register) 14-day free trial, no card required